It is not required that you print out your eGift card. While they are branded specifically to the restaurant where it was purchased, our cards can be used at any José Andrés Group-managed restaurant. Yes, you can purchase physical cards at many of our restaurants. If you are still unable to locate your card, please email request a new confirmation email. I didn’t receive my eGift card, what do I do?Ĭheck your spam or junk filter and be sure to add your safe senders list. To check the balance of an existing gift card please check here. Please contact our Home Office at 20 or email do I find out my card balance? Who do I contact if I have questions about my gift card purchase? Delivery orders are transactions through third-party sites which are not supported. Please click here to check your gift card balance.Ĭan I use a gift card for online purchased through third party sites?Ĭurrently our gift cards are not supported on any third party-sites including Uber Eats, DoorDash, GrubHub, Caviar, Toast, and .Ĭan I use my gift card for takeout or delivery?Īt this time, you can only use your gift cards for takeout orders placed with the restaurant directly either via phone or in person for pick-up. Please provide your server with the new gift card issued upon closing out your check when dining at a participating restaurant. Yes! Our gift card partner, Paytronix, recently re-issued select gift cards due to a technical update. I recently received an email stating my gift card has been re-issued. Gift cards cannot be used at certain hotel and partnership locations (Zaytinya South Beach, Bazaar Meat Chicago, Bar Mar, any Las Vegas locations, any Los Angeles locations, or Fish by José Andrés, or Jaleo Dubai). The gift cards purchased online can be used at any José Andrés Group managed restaurant ( DC: China Chilcano, Jaleo, Oyamel, Zaytinya, Spanish Diner, barmini and minibar by José Andrés, Beefsteak, The Bazaar NYC: Mercado Little Spain, The Bazaar, Zaytinya, Nubeluz Chicago: Jaleo, Pigtail Disney Springs: Jaleo). Yes, the Bonus $20 must be used January 1 – March 31, 2024, but the gift cards can be used any time without expiration. *Not valid on February 14, 2024. Please contact our Home Office at 20 or email Card FAQs Questions regarding e-gift card purchases?
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